Frequently Asked Questions

Get answers to common questions about Volume set.

A full Volume set appointment usually takes 90 to 150 minutes depending on lash condition and desired density. Consultation and mapping are included, ensuring a customized look. Plan accordingly, and arrive without eye makeup to streamline the process.

With proper care, Volume sets retain fullness for three to four weeks; most clients schedule fills every two to three weeks to maintain density. Retention varies by natural lash cycle, oil exposure, and aftercare, so we recommend a personalized fill plan.

Yes — when applied correctly. Our artists assess lash health and use appropriate fan size and adhesive to avoid overload. For very fragile lashes we recommend a lighter volume or classic hybrid to protect growth; a consultation determines the best approach.

Avoid water, steam, saunas, and heavy sweating for the first 48 hours to allow adhesive to cure. Sleep on your back when possible, skip oil-based products near the eyes, and brush lashes gently with a clean spoolie daily.

Mascara is unnecessary and not recommended for Volume sets because it can clump fans and shorten retention. If you must, use a water-based, non-oily mascara sparingly on tips only. Discuss safe product choices during your appointment.

Removal should be performed by a professional to prevent natural lash damage; do not pull or pick. We offer safe removal services and recommend scheduling refills every two to three weeks. Missed appointment policies and timing options vary — contact us for details.